PRIVACY POLICY

Effective Date: 1st April 2025

Arclane is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.arclane.com.au or interact with us. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number, and postal address.
  • Payment information (when applicable).
  • Information automatically collected when you visit our website, including IP address, browser type, and usage data.
  • Any other information you provide voluntarily through forms, email, or communication with us.
2. How We Use Your Information

We may use the information we collect for purposes such as:

  • Providing and managing our products and services.
  • Processing payments and transactions.
  • Responding to your inquiries and customer support requests.
  • Sending updates, promotions, and other marketing communications (you may opt-out at any time).
  • Improving our website, services, and customer experience.
  • Complying with legal and regulatory obligations.
3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service providers and third-party partners who assist us in operating our business.
  • Legal authorities if required by law, regulation, or legal proceedings.
  • Business partners in the event of a merger, acquisition, or business transaction.
4. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You have rights regarding your personal data, including:

  • Accessing, correcting, or deleting your personal information.
  • Opting out of marketing communications.
  • Restricting or objecting to data processing where applicable under Australian privacy laws.
To exercise these rights, contact us at spiro@arclane.com.au
6. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to enhance user experience and analyse website traffic. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of any revisions.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: spiro@arclane.com.au